With the rapid development of urban rail transit in China, the number of passengers has increased dramatically. How to design an automatic ticket checking machine that provides humanized service while meeting the requirements of passengers for fast and convenient travel is a problem that needs to be solved. The design of the automatic ticket checking machine should start from the needs of passengers for convenient travel, and fully consider the personal structure and usage habits of passengers. Through the design of reasonable product form, the product is given life, so that the product itself can "speak", so that passengers can obtain information from the form. Improve the affinity, trust and comfort of the equipment.
In the control and function design of the automatic ticket checking machine, passengers should be allowed to perceive the operation process and basic execution principle of the equipment as much as possible, and the execution process of the equipment should be consistent with the actual practical process of the passengers. This can not only meet the psychological needs of passengers, but also enable passengers to correctly understand and perform various functions of the equipment. In addition, a direct, efficient and correct correspondence should be established between the operating status information of the automatic ticket checking machine and the intuitive experience of passengers, so that passengers can use it correctly and get a pleasant and efficient feeling from it.
In the design process of automatic ticket checking machine, the restrictive design of physical, logical and cultural knowledge should be adopted, so that passengers must take correct interactive behaviors to realize the ticket checking function, so as to effectively avoid and reduce the misoperation of passengers. For example, through the design of graphics and symbols, the visual "dialogue" between the machine and the passengers is realized. For example, the red light bar indicates the prohibition, the green light arrow indicates the direction of movement, and the flashing light indicates the fault or display error. The use speed of the automatic ticket checking machine is proportional to the use effect, and it has a clear timeliness. The design must consider the passengers' psychological ease of memory, the simplicity of the use method and the ease of learning of interactive behavior; the designed product should be consistent with the passengers' use habits, and provide passengers with a safe and reliable use environment.
The design of the automatic ticket checking machine should meet the concept of ergonomics to the greatest extent, adopt the largest possible information display screen, and consider coordination with the width of the overall equipment. For example, under the premise of adhering to the "right-hand principle", change the appearance of the product to increase the guiding function, and guide passengers to swipe the card to enter the station correctly; apply the relevant principles of ergonomics to the design of ticket gates, and combine the human body of Chinese adults The size of the card reader establishes the height and channel width, which can ensure the fast passage of passengers and improve the operational comfort of passengers. In addition, the design of the automatic ticket checking machine should also be handled in detail to give people a simple, modern and beautiful aesthetic experience in appearance.
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